Introduction

At College Network, we value your privacy and are committed to protecting your personal information.

By using our platform and counselling services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

This policy is governed under the provisions of the Information Technology Act, 2000 and applicable Indian laws.

Information We Collect

We may collect the following information:

• Personal identification information (name, address, phone number, email address, etc)
• Rank, category, and other academic information
• Home state and other demographic information
• college and branch preferences
• Payments are processed via secure third-party payment gateways. We do not store your card or banking details.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our counselling services
• Communicating updates, support, and important information
• Matching you with suitable counsellors
• To communicate with you about your account and our services
• To improve our platform and services
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties who assist us in operating our platform, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Counsellor Privacy

Counsellors on the platform may choose to remain anonymous.

Users agree not to request or force disclosure of counsellor identity or personal contact details.

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

We may retain certain records (such as counselling interactions) for internal analysis and dispute resolution.

User Rights

You have the right to:

• Access your personal information
• Correct or update your personal information
• Delete your personal information
• Object to the processing of your data
• Request restriction of the processing of your data

To exercise these rights, please contact us at [contact email].

Children / Minors

If you are under 18 years of age, you must use the platform under the supervision of a parent or legal guardian.

We do not knowingly collect data from minors without consent.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please be aware that when you leave our platform, other sites may have different privacy policies that you should review.

Changes to Policy

We may update this Privacy Policy from time to time.

Continued use of the platform means you accept the updated policy.

Jurisdiction

This policy shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in [Your City].

Contact Us

If you have any questions about this Privacy Policy, please contact us at helpdeskcollegenetwork@gmail.com